There might be some people who might believe if they complain loud enough that something is bound to get done.

[ Yuuri says with a bit of a laugh. He hadn't experience that himself personally but he had seen some of the less than great patrons that would come to his family's onsen. It was natural that not everyone would be pleased with his family's business practices. ]

But you're right; we should.

[ He gives a nod and readjusts the chisel in his hand. ]